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About Us

Chances are we're a little different than what you may be used to.  We've found a lot of success over the years by combining the best of what makes many agencies great.

We’re Community Oriented

We're based in a small town where we know our local clientele.  We find importance in personal relationships, and consider our clients as members of our family. Our kids go to the same schools as many of our client's children.  We attend churches that are active in our communities.   We've been coaches and scout leaders and we sponsor our local Little League.

We are integrated into our community because we are a part of it.

We’re Dedicated Professionals Photo of Sidle Insurance Staff

Being involved in our community isn’t the only thing that we’re dedicated to.

We put a very high priority on educating our employees, investing in our systems and updating our office. We stress professionalism with our staff and strive to offer service at the highest level.

The folks you work with at our agency are insurance professionals.

Our Philosophy

If you're considering our agency as the source for your insurance coverage, it is important to understand a few things:

1.      Our goal is to offer the best insurance options to suit your needs; a strategy that is unique to you.

That’s why we construct our insurance strategies from the ground up. We’re not looking to match some general insurance plan that some other insurance provider threw together.

We want to have a conversation, ask questions, and learn what it is that you need.  Then, we will craft coverages that address those needs and seek the best, most cost-effective solution that we can find.

2.      It’s strongly encouraged that you entrust all of your insurance needs to just one, trusted and dedicated agency; and we are ready to be that agency.

In order to best serve your needs, we strive to handle all of the insurance needs that you may have.  By doing so, we can better understand the potential gaps and exposures that you may have in your protection, and then work with you to fill those gaps.

It’s our mission to protect your assets – all of them. 

The Sidle Insurance Experience

We work with a lot of companies, so you could say we have a lot of "tools in the shed." Whether we're assisting you with personal or business insurance, we can offer you the best products at the best prices. 

Photo of man using Sidle Insurance Client Portal

We have systems in place to streamline your experience with us.  

Our Client Portal is one of the many ways we accomplish this. 

The portal allows you to access your policy documents anytime online, freely store important documents and items electronically (receipts, home inventory), and even make policy requests and downloads in just minutes.

Efficiency and accuracy is actually quite the theme at our agency.

We never wish for anyone to have to report a claim; but if and when the time comes, we will handle your claim quickly and fairly. We walk you through the claims process step-by-step to ensure that the company that we have placed you with honors their promise and meets their obligations.

Our Partnership with You

We strive to offer the following to you, as our client:

Better Coverage – After a thorough review of your exposures and your current coverage, we’ll determine what needs to be done to provide you with an insurance strategy that caters to your needs and protects you where it counts.

Better Service – We’re a family owned agency and a community-driven business; but blended into our warm greetings and upfront service is our advanced automation, our expert procedures, and the education to be able to offer you the best service around.

Better Price – We understand that your concerns are not limited to coverage and service. We are confident with the number of companies that we work with, that we can offer the most competitive rates for the premier policies that we provide.

Better Relationship – Insurance is a relationship business forged in trust and sharpened over time by a positive customer experience. We understood this since we opened our doors in 1972.

We seek to continually EARN your business and your loyalty.

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219 South Catherine Street | Montour Falls, NY 14865
Toll Free: 888-847-4353 | Local: 607-535-6501
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